Welcome to Vitanavo. Vita Navo is operated by Vitanavo Studio LLC. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service.
You agree to use our website only for lawful purposes. You may not use our website in any way that could damage, disable, interfere with, or impair the website, its security, or its normal operation.
Unauthorized scraping, automated access, hacking, misuse of website features, or attempts to interfere with our systems are prohibited.
We make reasonable efforts to display product details, descriptions, sizes, materials, colors, and images as accurately as possible.
Because many Vita Navo products are handcrafted or carefully assembled by hand, slight variations in color, shape, texture, size, arrangement, finish, and overall appearance may naturally occur.
These variations are part of the unique character of each piece and are not considered defects.
Placing an order on our website does not automatically guarantee acceptance of the order. We reserve the right to review, refuse, or cancel any order when necessary.
Reasons may include product availability, suspected fraud, incorrect information, payment issues, pricing errors, or other circumstances affecting order fulfillment.
If an order is canceled after payment has been received, an appropriate refund will be issued.
We reserve the right to update product prices, descriptions, availability, shipping fees, and promotions at any time without prior notice.
If a product is listed with an incorrect price, incorrect description, or other obvious error, Vita Navo reserves the right to cancel or correct the order, even after the order has been submitted.
Product availability may change without notice. If an item becomes unavailable after an order is placed, we may cancel the affected item and issue a refund for the unavailable item.
When appropriate, we may contact the customer to offer a similar replacement or alternative product before processing a refund.
Payments may be processed through available third-party payment providers, including PayPal, Airwallex, credit card processors, Apple Pay, Google Pay, or other payment methods offered at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Shipping, delivery, returns, refunds, cancellations, damaged items, and related order issues are governed by our Shipping Policy and Refund & Returns Policy.
Customers are encouraged to review these policies before placing an order.
Customers may be able to submit reviews, comments, photographs, or other content through our website or related platforms.
By submitting content, you confirm that you own or have the right to share that content and that it does not violate the rights of any third party.
You agree not to submit content that is unlawful, abusive, misleading, defamatory, obscene, infringing, or otherwise inappropriate.
Vita Navo reserves the right to review, remove, or refuse any user-submitted content at our discretion.
By submitting reviews, photographs, comments, or other content to Vita Navo, you grant us permission to use, display, reproduce, or share that content for website, customer service, marketing, or promotional purposes.
If submitted content includes personal information or identifiable individuals, we will use reasonable care when reviewing and using such content.
We will not claim ownership of your original content, but you allow us to use it in connection with our business and services.
All website content, including product images, photographs, text, graphics, logos, branding, page design, and other materials, is owned by or licensed to Vita Navo unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or use our website content, product images, logos, or written materials without prior written permission from Vita Navo.
Our website may include links to third-party websites or social media platforms, including Instagram, TikTok, Pinterest, Facebook, or other external services.
We are not responsible for the content, privacy practices, security, policies, or actions of any third-party websites or platforms.
To the fullest extent permitted by law, Vita Navo shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability for any claim related to an order shall not exceed the amount paid by the customer for that specific order.
Some jurisdictions do not allow certain limitations or exclusions of liability, so these limitations apply only to the extent permitted by applicable law.
You agree to hold Vita Navo harmless from claims, damages, losses, liabilities, costs, or expenses arising from your misuse of our website, violation of these Terms, violation of applicable laws, or infringement of third-party rights.
We may update these Terms of Service from time to time to reflect changes in our business, website features, policies, or legal requirements.
Updated versions will be posted on this page.
These Terms of Service shall be governed by the laws of the State of Colorado, without regard to conflict of law principles.
If you have questions about these Terms of Service, please contact:
info@vitanavo.com
Typical response time: within 24 hours on business days.